Benefit Resource Center (BRC) We are here to advocate for the health needs of you and your family members that are enrolled in the benefit plans. This comes at no cost to you! We can assist with the following: Billing or provider issues Claims questions Appeals Coordination of care Second opinions Medical care research Much more! BRC Mobile App To get help with your health advocacy needs, contact: Call: (855) 874-6699 Email: BRCEast@usi.com Monday – Friday 8:00am to 5:00pm Eastern Standard Timeย ย ย ย PrevCost of Coverage NextEmployee Assistance Program (EAP)